Shipping policy


All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped along with tracking number. 

International Shipping

We offer international shipping to the following countries: Canada, Jamaica

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Next Level Ragz is not responsible for these charges if they are applied and are your responsibility as the customer.


Make sure that you enters the shipping address correctly. We do our best to speed up processing and shipping times, which reduces the time in which you can cancel/change your order or to change the address of your order. If you decide to cancel your order or change your shipping address, please write to us at  as soon as you place your order. We will do our best to make the change, however we cannot guarantee that we will be able to do so, as there are varying time limits in which we are able to do so. If it does get returned back to us, we can then ship it to the correct address.

Note: Shipping is not available on Sunday or Public Holidays. Business Days are with the exclusion of Saturday and Sunday. There may be shipping delays due to COVID19. We thank you in advance for your understanding as we continue to serve you.